Who are we?
Since 1996 we specialize in Mystery Shopping, the most efficient tool for the evaluation and constant improvement of customer service quality.
The base tool we utilize is the “Mystery Shopper” and starting from the obtained diagnostics we offer Courses and Training Workshops, design or adequacy to Incentive Plans and Creation of Procedures Manuals.
We operate on the entire Latin America region. From our offices in Argentina, Brazil, Chile, Mexico and Uruguay, and through a vast network of Coordinators in the rest of Latin America we offer our clients timely information delivery and very competitive costs.
We operate on the following countries:
Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Paraguay, Peru, Uruguay and Venezuela.
Costa Rica, El Salvador, Guatemala, Honduras, Mexico, Nicaragua, Panama and the Caribbean region.